Frequently Asked Questions

To place an order, simply browse through our collection of beauty and lifestyle products, select the items you wish to purchase, and add them to your shopping cart. Once you have finished shopping, proceed to the checkout page and follow the prompts to complete your order.

We accept a variety of payment methods including credit cards, debit cards, and other online payment options. You can choose the payment method that is most convenient for you during the checkout process.

Yes, we offer free shipping on orders over a certain amount, which may vary depending on your location. Please refer to our shipping policy for more details.

The delivery time for your order may vary depending on your location and the shipping method selected. Generally, we strive to process and ship orders as quickly as possible. Once your order has been shipped, you will receive a confirmation email with tracking information to track your package.

We want you to be completely satisfied with your purchase. If you are not satisfied with your order, please contact our customer service team within a specified timeframe (as mentioned in our return policy) to initiate a return. Please note that some products may be non-returnable due to hygiene or safety reasons.

As we strive to process and ship orders quickly, it may not always be possible to cancel or modify an order once it has been placed. However, please contact our customer service team as soon as possible if you need to make any changes to your order, and we will do our best to assist you.

We are committed to offering high-quality beauty and lifestyle products. While some of our products may be cruelty-free and/or organic, it is best to refer to the product descriptions or labels for specific information. We strive to provide detailed product information to help you make an informed purchase decision.

Currently, we are not providing international shipping. But soon we are planning to expand our network internationally.

You can contact our customer service team through the contact information provided on our website, such as email, phone, or chat. Our team is available during regular business hours and will be happy to assist you with any questions or concerns you may have.

We take the privacy and security of your personal information seriously. We use industry-standard encryption and security measures to protect your data. However, it is always important to practice safe online shopping habits, such as not sharing your password and being cautious of phishing attempts. Please refer to our privacy policy for more details on how we handle your personal information.